How To Spa at Utopia Spa, Isle of Wight

for the ultimate pampering experience

Spa Opening Hours

Reception 9am-6pm

Treatments 9am-6pm

Leisure Suite 8am-8pm

Scheduling an appointment

You can schedule an appointment by calling the spa on 01983 300444, by calling into the spa or by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.. One of the team will be happy to guide you to the right choice.
To ensure the preferred service and time is available we advise booking in advance.
Please note that advance payment is required when making a treatment or spa package booking.

Spa Treatments included in packages, retreats and spa days are set and may not be substituted.

Arrival Time

Please allow sufficient time before your treatment to complete a spa consultation form. We recommend arriving up to 30 minutes prior to your treatment to relax and change, please enquire at reception for robe, towel and slipper hire. Please be advised that late arrivals may result in a reduction of treatment time.
If you have reserved a day package you will be given a full orientation tour of the spa.

Health Conditions

Kindly advise us of any health conditions, allergies or injuries which could affect your choice of treatment when making your spa reservation.

Spa Facilities

We highly recommend use of the spa facilities to maximize the benefits of your treatment and enhance your relaxation experience. The following facilities are available to use during your time at Utopia Spa.
Indoor Plunge Pool, Jacuzzi, Sauna, Outdoor Hot Tub and Experience Pool (summer months only) and relaxation lounge.
Please note that treatments and spa packages include use of the above facilities for the reduced price of £6.50 when you spend £40 or more. Alternatively day passes may be purchased.

A spa menu offering hot and cold light lunches, afternoon tea and refreshments is available throughout the day.

Cancellation Policy

Should you need to change, re-schedule or cancel your appointment, a minimum of 48 hours notice is required. Failure to do so will result in a 50% cancellation charge. Should you cancel less than 24 hours you are subject to a 100% cancelation charge. 


Please feel free to check the facilities before use, as no refunds will be given. We cannot guarantee that all facilities will be available. Very occasionally, maintenance issues may force us to close an element of our leisure facilities at short notice. Please call before travel to check status. 


All prices are subject to change at any time. Offers may not be combined and can be withdrawn at any time. Gratuities are not included and are welcomed at your discretion.

Spa Etiquette

Please respect all spa guests' right to privacy and relaxation. In order for you and others to gain maximum benefit from the spa experience we request that mobile phones are ether switched off or turned to silent.

Non-surgical treatments 

We offer referal services for Dermal Fillers, Skin Boosters, Micro-needling, Anti-wrinkle Injections, Skin Peels, Microdermabrasion and Hyperhidrosis. Please call us on 01983 300444 to enquire.